Dr. Sally Moran
Veterinarian / Owner

Becoming a veterinarian was my life long dream. I had veterinary aspirations from the age of five and was lucky to have parents who believed in my dream too. My goal every day is to treat every pet with dignity and respect and advocate for their best interest. I also enjoy working with pet parents to give them options and guide them in making decisions for their pets’ health. The best part about my job as a practice owner, is that I can assemble a team of professionals who have the same goals and passion for giving our patients great care.
My husband and two energetic boys are very supportive and are always understanding of the late shifts and weekend treatments. At home, I am also lucky to have the affection of my Labrador Retriever, August, who suffers from hip dysplasia. August manages quite well with her limitations and her favorite pastime is swimming laps in the pool. We also have two handsome brother cats who love each other dearly.
– Sally Moran, DVM

Dr. Natalie Cowling

I’ve always been fascinated with the well-being of my pets I grew up with and the stray cats & dogs I saw while travelling with my parents. I decided to pursue a career in Veterinary medicine to find a balance between scientific curiosity, helping people and animals, and where compassion is important.
As a little girl, I was always present for appointments with my own pets. I looked up to the Veterinary and held her in high regard. I never doubted that she wanted what was best for my pets.
My ultimate goal when engaging with clients is to be the kind of Vet I always idolized and make my clients feel like I want to help them  and their pet family like I would my own.
All of my current pets have been acquired from my clinics, which is a delightful hazard of the job!
I have an adventurous Chihuahua named Javier, a tiny female cat named Clee and an affectionate old, male cat named Maverick. They are all best friends!
I don’t have a motto that I live by really, but I googled a bunch and this quote by Samwise Gamgee (Lord of the Rings) stuck with me: “there’s some good in this world, Mr. Frodo…and it’s worth fighting for.”
– Natalie Cowling. DVM


Dr. Ali Miletic 

Growing up, we always had an abundance of animals: hamsters, rats, guinea pigs & dogs!
I was always interested in science and animals, so after my horseback riding coach suggested Veterinary medicine, I ran with the idea and was lucky enough to be able to follow through with my dream.
When I am around pet owners, I love to give them piece of mind to ensure their pet getting excellent and compassionate care.
I am excited to be able to work with such an excellent team of fellow Veterinarians, RVT’s and support staff as well as being able to interact with animals all day!
My pet family consists of an 8-year-old Greyhound named Tilly. She is a retired racing dog and is living life to it’s fullest.
Everyday I live by the motto: “comfort kills potential.”
– Ali Miletic, DVM

Sheri Cordery
Practice Manager

About twenty-five years ago, I was a client here and I remember coming away from my pets appointment thinking that the staff here were extremely nice, and everyone seemed so happy to be working together. At that time, I was an accountant and while I loved to crunch numbers, I was also missing fulfillment in the career. Eventually there was a job ad for ODVS and I decided to apply and was hired.
I was put through the paces of the different job aspects to gain experience and knowledge of how the clinic can and should run efficiently and safely for all patients and staff. I have now been at ODVS for over 20 years and I adore working at a hospital that provides the best care for the animals. Its amazing to work in such an organized operation that runs smoothly, and have staff that really enjoy their job. The atmosphere is amazing. “Create the life that makes you want to jump out of bed in the morning”. I am so excited every day to be able to live the life that I wanted.
My husband and I have two daughters pursuing post-secondary education, and three dogs. They are; Clover (a Cane Corso cross), Minnie (a Boston Terrier x Red Heeler) and our newest pup Wilson (a French Bulldog).
– Sheri, Practice Manager

Shannon Lynn
Head Registered Veterinary Technician

Growing up, I always had many animals who were such a significant part of my big family! I now have a beloved Scottish Terrier named Bailey who really sparked my interest in veterinary medicine. When she was younger, we went to a veterinary clinic where I observed how stressed she was, and in turn how stressed that made me. The philosophy “nothing changes if nothing changes” rang through and I realized that while I wanted to be have a career in healthcare, I could really find my stride in veterinary medicine and provide the positive changes I wanted to see. Although that visit wasn’t a pleasant experience for Bailey, I was exactly where I needed to be so I could start my journey on making a difference in these pet’s lives. Fast forward to 2017, where I joined the ODVS team as a Registered Veterinary Technician. At ODVS, I can apply different techniques to help keep our patients and their owners more comfortable and less stressed. Whether I am in an exam room with my patients, or I am taking them through a procedure that keeps them with us for the day, I love knowing I play such a key part to keeping all pets comfortable throughout their visit/stay. As an RVT, I find myself enjoying being the primary caregiver for our hospitalized patients, and seeing cases all the way through – I thoroughly enjoy being part of your pets journey. I have a strong interest in medicine and using my skills to their full potential: placing IV catheters, intubating for surgical procedures or taking x-rays to help achieve a diagnosis, makes my day very rewarding.

At home, I have my Scottie dog, Bailey who keeps life interesting and my adorable cat Laci.
– Shannon Lynn, RVT

Monique Hoddinott 
Registered Veterinary Technician / Hospital Co-ordinator 

I have always had a deep passion for helping animals lead happier, healthier lives – but was not always sure how to make the biggest impact. Then I found the veterinary technician program at Georgian College and fell in love with the RVT’s dedication to aiding animals and society through multiple channels. This was how I would make a difference in animals lives.
I try to live by the expression that “your energy introduces you before you even speak”. With every visit I strive to ensure that my patients leave the clinic feeling ‘better’ than when they arrived. Whether it is a nervous dog feeling more confident with the staff, or a hospitalized patient feeling brighter and more themselves – I try to help them continue their day at ease. When clients leave a visit with new information, or just enjoy the family-like culture here, I feel that I have made a difference.
At home, my family includes my husband, Clayton, our hound Benjamin (aka “Guy”), and two black cats Sgt. Tibbs and Lucy (aka “Tinky”). Benjamin tricks us by playing dumb so as not to let on how smart he really is – thinking this means he can get away with getting into the garbage, fridge, microwave, oven, etc. The cats love to have long conversations, tattling on all the mischief Ben got into throughout the day!
-Monique Hoddinott, RVT

Hillary Boyd
Registered Veterinary Technician / Inventory Manager 

Veterinary medicine is something I have always been passionate about. When I was younger, my parents had a hobby farm and my mother was a Veterinary Technician. We frequently welcomed sick or injured animals into our home, so I was always around anything furry or feathered. One thing I love about the profession is how rewarding it is to be able to help a pet live a healthier, happier, pain free life. I take a special interest in areas like nutritional consults, preventive medicine and long term palliative care. It all makes a difference in the pets life and in turn, their owners as well. My goal with every appointment, is for the owner to leave with enough knowledge to make an informed decision for their pet and lifestyle. My philosophy is “Choose kindness and laugh often”.
I grew up and have lived in Oro Medonte my whole life. I enjoy spending my time with my daughter, my 2 dogs – Lucy (Rottweiler), Remington (Great Dane); 3 cats – Coco, Karleton, Talula; 3 potbelly pigs – Penelope, Petunia, Phoebe;  3 mules and 1 horse – Gracie, Jake, Moose and Wally.
– Hillary Boyd, RVT

Chelsey-May Hickey
Registered Veterinary Technician

As with any veterinary professional, I’ve always loved animals. We had a Rottweiler growing up and added Lola, our adorable Boston Terrier, to the mix when I was twelve.
When she was four-years-old, she started having seizures, which was pretty terrifying to see.
The veterinary staff at the clinic we went to were kind, caring and helped us learn what to do when she was actively seizing. They also educated us on how to manage the frequency of the seizures with medication.
They helped us feel less helpless and I knew I wanted to do that for other pet owners.
When a client comes to ODVS, I want to make sure they feel like all of their concerns are addressed and that they don’t have any doubts or questions regarding their pet’s health and well-being. I would also like to assure them that their pet is in the best hands here at ODVS!
I love to know I get to be the voice and advocate for those who can’t do it themselves.  Plus, the snuggles. Who doesn’t appreciate a good snuggle session?
My house has an adorable Boston Terrier named Eleanor who we’ve had since birth!
The motto I live by is: “Laugh big, love hard, pet dogs and drink iced coffee!”
– Chelsey-May Hickey, RVT

Natalie Barry
Registered Veterinary Technician

I got my love for animals and nature from my parents. Growing up, we had cats and, finally, a dog.
By caring for them, my love for animals grew. I thought that I wanted to become a Veterinarian, sop I did my undergrad at the University of Guelph to study Zoology. But, I quickly found out by working part-time at an animal clinic, that being a Veterinarian wasn’t the right fit for me. I volunteered at a wildlife rehab centre and that’s when I knew I wanted to become a Registered Veterinary Technician to get that hands-on nursing experience with animals.
When speaking with clients, I always try to create lasting bonds with them as I am taking care of their furry family members. I want them to be able to trust in my medical knowledge and experience to help their pets.
I love being able to help the sick pets and see them get better with my care. I’m passionate about improving animals’ lives by administering medications or by simply giving them extra attention and love when they need it the most.
I’ll always dedicate my life to furry, scaly, feathery beings on the planet.
I have an adorable Pomeranian named Angel at home and 2 cats named Kiki & Frank.
Everyday, I always strive to do the best I can and always be true to myself no matter what the obstacle is in front of me.
Everyday, I strive to do my best!
– Natalie Barry, RVT 

Shauna Brown
Registered Veterinary Technician

I have always had an interest in Biology and health sciences, but never considered veterinary medicine until I got my first pet of my own named Rocky. I formed such a strong bond with Rocky that going into veterinary medicine was a no-brainer!
When interacting with a client, I always like to make sure they are getting the most out of our conversations. I always want to make sure they understand and are educated about their pets’ health issues that they may not have known before.
What I love most about being a Veterinary Technician is that I’m able to make life better for individual pets and the rewarding feeling of pet-parents seeing progress with their pets’ health issues.
I also love being able to work beside and learn from such an incredible and talented staff.
My pet-family is made up of 2 cats: a calico named Juniper and a tabby named Theo. I also have a Rottweiler named Rocky that lives at home with my parents.
The motto that I live by is: “use your smile to change the world.”
Although it’s been difficult with COVID, I have always believed that a smile can make anyone’s day better!
– Shauna Brown, RVT

Annika Ayers
Veterinary Technician

From a young age, I knew I wanted to have a career with animals. Finding what career it was going to be was the hard part. This was until my high school guidance counsellor suggested trying a co-op at a veterinary clinic. That’s how I ended up at ODVS!
After being here a short time, I fell in love with the staff and the clinic. When co-op was coming to an end, I was able to become employed as an ACA. I have now been here for over 3 years and am currently in school to become an RVT!
I know it can be nerve-wracking to bring a pet into a clinic when they are nervous, so I always strive to make sure their visit is as stress-free as possible. I want all of our clients and patients to know that they are in good hands when they come here for their appointments.
Of course, I always love seeing our puppy and kitten patients, but what I kook forward to every time I come to the clinic is seeing what I will be doing that day, whether it’s assisting with surgery preparation, assisting in X-Ray, among other things. Because their pet-parents aren’t present  while they are here, I always enjoy giving the patient an extra level of comfort and assurance that they are safe.
At home, I have an adorable Old English Bulldog namked Rosie, a Boxer cross names Lucy (my pride and joy!), a pot-belly pig named Dixie and my horse named Frankie!
I like to live by the motto: “The way I see it, if you want the rainbow, you gotta put up with the rain” – Dolly Parton.
– Annika Ayers, VT

Laura Bowers
Client Services 

I grew up in a household that had many pets. Our whole family believed in keeping a warm, loving atmosphere that respected animals. My love of all things related to animals never stopped growing and it was inevitable I would be in the veterinary industry.

I started working in the veterinary field as a teenager. My position then was an Animal Care Attendant. From that experience, I developed a passion for creating a relationship not only with the patients, but the clients as well. This love of interaction moved me to a receptionist position which is what I am able to do with the ODVS team.

At every patient visit, I always make sure all pets come in to a comfortable and safe environment. Creating this stress-free environment starts by welcoming the pet and client into the building, and continues until they are heading home. I face everyday with the mantra: “Live everyday like you’re waking up to the smell of coffee and cinnamon buns.” Everyday I strive to create and maintain this atmosphere while also making sure our clients are smiling and comfortable during their pets’ visit.

I call Oro-Medonte home with my husband, Jerry and our adopted dog, Romo. Romo is a loveable Lab X who is a bundle of energy, can’t ever get enough snuggles and loves everyone!
– Laura, Client Services

Tammy Durnford 
Client Services 

As long as I can remember, I have always had a certain “connection” with animals. My relatives used to tease me, calling me “Dr. Doolittle”. As a teenager, I briefly entertained the idea of becoming a veterinarian, but a highschool co-op in Sault Ste. Marie introduced me to the veterinary technician field. I then attended Seneca College, graduating as a Registered Veterinary Technician in 1992.
During college, I finally met my penpal that I had been writing to since grade 3, and year after graduation we were married on Valentine’s Day. I left the veterinary field for a few years to start a family (a daughter then son), then worked at Casino Rama for a number of years.
I had a desire to return to the profession I loved, so I jumped back in as a receptionist and learned a whole new skill set. Fifteen years later, I still love the challenges of client services, and educating people about their pets. I want clients to feel as if they have come to a friend’s house for coffee and advice and I will make sure clients feel like we have solved (or at least laid out a plan) to take care of their concerns.
At the end of the day, I look forward to spending time with Keith, my husband and soul mate of over 25 years, our son, who is headed to university in the fall or sharing “facetime” with our daughter who is an RN. We also share our time with many wonderfully personable chickens (outside) and 5 geckos.
With a life so full, I try to live by the mantra of “Breathe – it’s just a bad day, not a bad life!”
– Tammy, Client Services

Hailey Goodchild
Client Services 

I have been an animal lover since I was a toddler. We always had cats and dogs when I was growing up, so I was lucky to experience the joy a pet brings to your life.
Working in the Veterinary industry was never really a thought of mine when I was younger, but since starting in this field a few years ago, I won’t look back!
When interacting with pet-parents, it is always a memorable experience. There are many happy moments that I share with clients and bonds I have with them that make me smile everyday.
I enjoy being in this profession because I know I can make a difference when someone is going through happy or sad experiences with their pets.
Being able to help animals and strengthen their bonds with their pet-parent is very rewarding. Of course, the best part is being able to SNUGGLE all of the animals that walk through the door. What better therapy is there?
I am the happy parent to two dogs: Dooey, an energetic Husky and Nora, a beautiful St. Bernard mix!
I like to live by the motto: “this isn’t fur on my shirt, it’s husky love!”
– Hailey, Client Services 

Brianne Kelly
Client Services 

As a child, I always had a love for animals. I had many different pets growing up and was often found catching frogs in the creek and to help any animals that I would come across. After high school, I moved to western Canada and expanded my career in resort hospitality and restaurant management.
Combined with my love and appreciation of animals, my previous background in customer service has provided me with the foundation to build new experiences in the animal care field as Customer Service Representative at ODVS. I live in beautiful Horseshoe Valley with my family and our funny, strong-willed French Bulldog named Mikka.
The motto I like to live by is: “If you think you are too small to make a difference, try sleeping with a mosquito” – Dalai Lama
– Brianne, Client Services


Lori Colacci
Animal Care Attendant 

I worked for most of my life in a multitude of different jobs focusing on customer care and client services. I truly enjoy helping people and making sure they get the best care possible. As a client care specialist at ODVS, I am able to provide this service to people, and their animals, all of whom I adore. I live by the saying “Always treat others how you would want to be treated”. Because of this, my goal with every client and patient is make each experience a positive and memorable one. I take great pride in our community, clients and patients and I am always excited to help in any way I can. I strive to show the compassion, respect and considerate care we at ODVS have for all of our extended family.

I have a loving husband of over 35 years, 2 wonderful grown children, 3 adorable grandchildren, 2 comical grand-dogs and last but not least our lovely dog Liberty (who is the best dog ever) who make up my immediate family unit.
– Lori, Client Services

Chantrey Williams
Animal Care Attendant 

Accounts Manager